Privacy Policy
Al Bayan Culinary Ventures is committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, and safeguard your personal information when you use our online platform, including all related services such as gourmet dining experiences, event catering, private dining, culinary workshops, and food delivery services.
Information We Collect
We collect personal data that you voluntarily provide to us through our online platform. This may include your name, contact details, delivery address, payment information, and any other information necessary to fulfill your booking or order. Additionally, we may collect technical data automatically through cookies and similar technologies, such as your IP address, browser type, and browsing behavior, to enhance your experience on our platform.
Use of Personal Information
Your personal information is used solely to provide and improve our services. This includes processing orders, managing bookings, communicating with you about your orders or events, delivering services, responding to inquiries, and marketing our offerings with your consent. We may also use aggregated data for analytical purposes to improve our platform and service delivery.
Legal Basis for Processing
We process your personal data on lawful grounds, including your consent, the necessity to perform a contract, compliance with legal obligations, and our legitimate interests in enhancing and securing our services. We ensure that all data processing is conducted in compliance with the General Data Protection Regulation (GDPR) and applicable UAE data protection laws.
Data Sharing and Disclosure
We do not sell your personal data to third parties. However, we may share your information with trusted service providers who assist us in operating our business, such as delivery partners, payment processors, and event organizers, strictly for the purposes outlined in this policy. All third parties are obligated to maintain confidentiality and comply with appropriate data protection standards.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal and regulatory requirements. When your data is no longer needed, we ensure it is securely deleted or anonymized.
Your Rights
You have the right to access, correct, or request deletion of your personal data held by us. You may also object to or restrict certain processing activities and have the right to data portability. To exercise your rights or make inquiries about your data, you can contact us at our physical address.
Cookies and Tracking Technologies
Our online platform uses cookies to enhance user experience, analyze site traffic, and personalize content. You can manage cookie preferences through your browser settings. Disabling cookies may affect certain functionalities of our platform.
Security
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Despite these efforts, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
International Data Transfers
As we operate in the UAE and may transfer data to service providers in other countries, we ensure that adequate safeguards are in place to protect your personal information during any cross-border transfers.
Children’s Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children without parental consent. If we become aware of such data, we will take steps to delete it promptly.
Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on our platform with the revised policy in effect. We encourage you to review this policy regularly to stay informed about how we protect your personal information.
Contact Information
For any questions, concerns, or requests regarding your personal data and this privacy policy, please reach out to us at:
Al Bayan Culinary Ventures
45 Al Wasl Road, Suite 12B
Dubai, Dubai Emirate
Dubai 00000
United Arab Emirates
We appreciate your trust in Al Bayan Culinary Ventures and are dedicated to safeguarding your privacy while providing exceptional culinary experiences.